Thinking about buying some insurance and want to pay monthly with your debit or credit card? Sorry to say, we advise against. Sure, you can pay for insurance on a monthly basis, but this is not the best method to do so with health or life insurance.
Before we get more into the meat of this article, please realize that no offense to your financial strategy is intended. As an agency who has served many people for over 20 years, we have the data and years of experience to support our opinion.
As a health and life insurance agency, it is our job to ensure financial security for you and your family. Avoiding exposure to unintended lapses of insurance is the goal and of course this is a concern if you ultimately want peace of mind, right?
We never want our clients to accidently lose their valuable protection. Imagine being in the hospital or passing away not realizing the insurance company was unable to receive your monthly payment.
Talking to people age 40-90 five days a week, I occasionally encounter who have asked me why insurance companies do not like credit or debit (checking) cards. This also includes those of you who like to use your Direct Express card issued by the Social Security Administration as.
The vast majority of life insurance companies and health insurers either do not accept or upcharge you for the use of a credit or debit card to pay your premiums.
Why?
First, it costs them money to accept a credit/debit card. The premiums they charge you are given on a cash basis, not credit.
The card company charges the insurance company a percentage of your premium for each transaction. Yes, even on your checking/debit card, a fee will be charged to the insurance company. Please understand, the vast majority of seniors pay their life and health insurance with a monthly, automatic bank draft directly from their savings or checking account. This bypasses the debit/credit card fees, period. This is the safest and most reliable way to pay your monthly insurance bill.
We understand that some of you like to handle your bill payments with your card. I often do it myself, so I “get it.” The problem remains, while we can be cautious with our cards…card fraud can happen anywhere, from the grocery store, a local restaurant or even an unsecured, online transaction. My favorite spot (said in sarcasm) is at a gasoline pump. More on this in a bit.
For insurance purposes, let’s get to the #1 reason you should never use a credit or debit card to buy and life or any health insurance… aside of the higher cost to you.
Card expiration and credit/debit card fraud.
Many people will incur some type of threat or real card “fraud” at some point of their life. Quite a few us know someone who has had their “card” number changed because of fraudalent charges on their account. When card fraud occurs, your bank or credit card company will automatically cancel that card and number. This also means every automatic bill payment to that card you arranged is cancelled. What about card expiration? Do you have it memorized and will you remember to contact the company to give them the updated information? If not, your policy would go unpaid.
Do you see the problem brewing here for your insurance coverage?
This is now a leading cause of insurance policy lapse. Can’t tell you how many people I have talked to consumers who forgot or didn’t realize their policy was no longer paid up and lapsed worthless.
Many people whom I have done policy reviews with have been shocked to find out their policy expired while sitting in a drawer or their firesafe. Ladies and gentlemen, we simply cannot recommend a form of payment where your coverage could be jeopardized because your card number changed to protect you from further debit/credit card fraud. It is our job to create financial security for you and your family/loved ones.
Direct Express Card
Those of you folks who have a Social Security Direct Express Card, this applies to you as well. The Direct Express card is nothing more than a debit card linked to a bank account. It was setup by default by Social Security to deposit your monthly benefit.
If you want to purchase insurance, do yourself a favor, find a bank or credit union and open a checking account there. Request a debit card, the routing and account number of the bank/credit union (ask for a printout from them). After you have this account information, go to the official Social Security Website or your local office and give them the routing and account number on the printout provided by the bank/credit union. Request to have your monthly benefit direct deposited into your new account you set up. They just need the information you provided to get your Social Security disbursement into a secure and more financially flexible situation. Now you can set up reliable, automatic bank draft arrangements with your insurance company that don’t stop if card fraud occurs. Your insurance premiums will also be lower and you will have more options available to you. To be clear, most insurance companies do not accept credit or debit cards. Direct Express Cards are not exception.
With the automatic bank draft recommendation, the burden is on the insurance company to withdraw the funds on a preselected date of the month you choose. Monies can be withdrawn directly by your insurance carrier from a checking or savings account.
When paying and insurer who accepts a Direct Express card or other…
If your card number changes or expires, the burden is completely on you to make sure the insurance company has your new info. Unfortunately, this is often overlooked resulting in a lapsed insurance policy.
Conclusion
While debit and credit cards are certainly a nice way to pay for goods and services elsewhere, insurance should not be one of them for good reason…potential policy lapse. It’s not a big deal if the Netflix, Cable or Internet bill is missed, but a lapsed life or health insurance policy that you own, paid on and that protects you and your family financially, is different entirely. Don’t end up one of those people with an expired policy because of a credit card number change/expiration or even card fraud. It is your responsibility when your card information changes, not the insurance carrier. They will just consider this non-payment.
What do you do if your policy lapses unintentionally because of an expired or cancelled card? An insurance policy must be paid timely or it will not pay out the benefits written into the contract. The contractual agreement written into any insurance policy will require the payments to be remitted within 30 days of the due date or the policy lapses. It is the only obligation you have once you have been issued a policy.
I have had my personal credit card number changed a couple times due to attempted card fraud. I used it at the wrong gas station and it set off a series of bogus charges. The credit card company fraud department said the charges looked suspicious and they denied payment. Glad they did. My card company proceeded to cancel my credit card after speaking with me. I was assigned a new account number and card from that point.
No, I did not have any insurance premiums on this card but several other autopayments.
Insurance companies are required by law to give you a 30 days grace period on payment. If it is not rectified in that time, your coverage can and is often terminated.
While we do work with companies that accept cards, I cannot recommend anyone to purchase any insurance with a credit, debit or Direct Express card. If that is your only option, then move forward from there. Our job is to protect you and your family. This will be your decision. Yes, there are a few companies who will gladly accept them provided an autopayment date is arranged with them. Just be aware, you will not be able to get a policy with most companies this way.
Because of potential loss of insurance protection, we strongly discourage its use for life or health insurance premiums. In all likely hood, you will be paying more for insurance than you would otherwise just having a bank account. If you decide you like this idea be sure to select a bank or credit union who will give you a no fee account for having your money direct deposited each month. Credit Unions offer this, Chase Bank and others as of 2024.
Hope this article has educated you on why your seasoned, independent insurance professional suggests that debit/credit cards are not the best solution to pay for your policy. Remember, he or she does this for a living and knows “how is goes.”
As always, we appreciate your feedback in the comments below. If you want to explore your options for buying health or life insurance with a credit or debit card, give us a call. 269-244-3420
